Privacy Policy

Welcome to scent.com.ng. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal details such as name, email address, phone number, billing and delivery address

  • Payment information (processed securely by third-party payment providers; we do not store card details)

  • Order details and purchase history

  • Device information including IP address, browser type, and cookies

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you regarding orders, delivery, or customer support

  • Improve our website and services

  • Send promotional emails or offers (you may opt out at any time)

  • Prevent fraud and ensure platform security

3. Sharing Your Information

We may share your information with:

  • Trusted third-party suppliers and logistics partners for order fulfilment

  • Payment processors to complete transactions

  • Legal authorities where required by law

We do not sell or rent your personal data to third parties.

4. Data Protection and Security

We implement reasonable security measures to protect your personal data. However, no online transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance user experience, analyse traffic, and personalise content. You may disable cookies in your browser settings, though some features may not function properly.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

To exercise these rights, contact us at hello@scent.com.ng.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date.